Let us know if you have any questions. We speak English and German and are based in Germany.
Open the live chat by clicking on the chat icon in the bottom right corner of your screen and send us a message.
We typically reply within a few minutes during UTC+1 business hours.
Send an email to firstname.lastname@example.org to reach our support team.
Store backend access for collaboration
Depending on your request, for example to customize a
.liquid template, we might need to have access to your store backend.
We will never ask for your personal backend credentials!
Access to your store backend always happens via a collaboration account with minimal required permissions and we immediately revoke the collaborator access after your request is resolved.